Why did you partner with Route?Updated 2 years ago

The short answer is to provide the best experience to our customers.

We always try our best to serve our customers as quickly as possible, and while we will be able to assist you in most situations, working with our shipping carriers (USPS, Canada Post, Royal Mail, etc.) can more often than not result in filing a claim taking upwards of 2 weeks or more.

By purchasing shipping insurance with Route, completing a claim is only a few clicks away, and allows your claim to be processed within 24 hours. Your refund or replacement item will get to you in no time at all.