What is Route?Updated a year ago

Route is our package and shipping insurance partner and is offered at checkout for a very small fee when selecting your shipping method.

Customers worldwide can opt-in for Route protection. Customers who add Route protection to their order can file claims to receive a replacement or a refund for packages that are lost in transit, broken in transit, arrive damaged, or are stolen.

The claim filing process includes 3 easy steps and is completely self-serve for our customers.

On top of all that, Route is a handy package tracking app. You can install the Route app by using one of the buttons below.