If you have any additional questions that are not addressed in our FAQs, please Contact Us and we will get back to you as soon as possible!

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you have any additional questions that are not addressed in our FAQs, please&#xA0;<strong style="box-sizing: inherit; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://www.shopgoldsupply.com/pages/contact" style="box-sizing: inherit; color: rgb(162, 107, 37); text-decoration: none;" target="blank">Contact Us</a>&#xA0;<span style="color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">and we will get back to you as soon as possible!

What if my question is not answered here?

Absolutely! If you do not like the product or the product is damaged, Contact Us immediately! We do all we can to ensure you have the best possible shopping experience. You can simply contact us and we'll get it addressed!

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Absolutely! If you do not like the product or the product is damaged,&#xA0;<a href="https://www.shopgoldsupply.com/pages/contact" style="box-sizing: inherit; color: rgb(162, 107, 37); text-decoration: none; font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" target="blank">Contact Us</a><span style="color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;immediately! We do all we can to ensure you have the best possible shopping experience. You can simply contact us and we&apos;ll get it addressed!

Do you offer a quality guarantee for all products being sold?

Simply fill our contact form to get a quick response back from one of our customer service representatives.

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MISC

How do I order on your website?

What payment methods are accepted?

Is your website secure with my personal information?

How do I check the status of my order?

Ordering

What is Sezzle?

How much will my Sezzle payments be?

How can I manage my payments with Sezzle?

How do I pay with Sezzle?

Sezzle

How do I measure my ring size?

Which bracelet length is right for me?

How do I know which chain will suit me best?

Sizing

When will my order ship?

How long does shipping take?

Do you ship internationally?

Shipping

What is Route?

What if my order never arrives, arrives damaged, or is stolen?

How do I file a claim for my damaged, lost, or stolen order?

What are Route's terms & conditions?

Is Route a licensed insurance company?

Why did you partner with Route?

What happens if there is an issue with my Route reshipment?

How long do I have to report an order issue?

Route

Do you offer a refund if I don't like the product?

Refunds

How do I sign up to become a tester?

How often will i receive free jewelry?

How much is it to join?

Is the jewelry club really free?

Is the subscription checkout process safe?

Can I manage my subscription online?

How does the jewelry club work?

Can I pay for jewelry club shipping with PayPal?

Can I cancel anytime?

What if I don't like the products I receive?

Where do I share my feedback?

Jewelry Club